Support / Help / FAQ
Fully Supported Software
Support, live training and educational resources are available to you within TestChecks. You will never be left alone to figure out TestChecks on your own should you have questions or need to look up a specific feature.
Your custom TestChecks URL will be your company name and then the TestChecks url
yourcompanyname.testchecks.com (Unless you request something different)
You receive 2 months free after signup. If you’re not interested in TestChecks after the 2 months we cancel your account with no charge applied to your credit card. If you choose to continue with TestChecks you will be billed monthly based on the TestChecks version you signed up for. If you decide to cancel after you have used TestChecks longer then 2 months we will cancel the account after the last paid for month. Your credit card and TestChecks information will be destroyed afterward.
When adding a Client Portal User to have access to the Client Portal you will see an option of Allow Editing. If you save this Client Portal User access to YES then they will have the ability to Edit/Add Employees to their Client Profile. (They cannot Delete, but they can save the employee as INACTIVE)
*If the employee has un-recorded random selections it will advise the Client to contact their TPA if they wish to change the employees status.